Rufus Casino Player has requested refund of mistakenly deposited funds
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Rufus Casino – Player has requested refund of mistakenly deposited funds.
Please understand, that UKGC license is necessary only for those casinos which want to operate on UK market (targeting the UK) but if the casino does not target the UK market with their commercials (do not offer GBP currency, bonuses for UK players, etc.) and their license authority allows it, they can accept UK players, they are just not protected by UKGC.
Here is an example, that could help you better understand our standpoint:
You are from the UK, and in the UK people drive on the left side of the road – that’s the law. In my country, people drive on the right side of the road. But we are not building special roads for UK citizens because their laws say people should drive on the left side of the road.
And the same principle is applied for the UKGC license – you are working on the UK market, you need to follow the UK law. But if you come to play in casino without any valid license (by your free will and they are not targeting the UK market), you won’t be protected by any Licensing Authority.
However, thank you very much for your reply. I will now transfer your complaint to my colleague Juli who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.